Monday, July 04, 2005

Happy July 4th!

Happy July 4!

What amazed me the most about the service sector in China. The quality level and amount of services received for the money paid were incredible. Many bank branches were opened on Sundays. For sure China can afford it because of inexpensive and abundant labor. To receive the comparable level of service in the US, one has to pay arms and legs.

The presentation part of the conference had ended. Followed were the volunteer field trips. The first stop was Dali. There were three buses and the ride was about 5 hours. I noticed the tour guides were all different from whom we had on the first day. This made me remember an incident on the bus that day where the organizer of the conference scolded in public one of the tour guides. He reprimanded her for not being able to stick to the schedule, not competent in translation, and not obedient enough, etc. He indicated that the down payment was only half of total payment. The relationship between him and the tour guide was some sort of employer-employee relationship. If he was not satisfied he would forgo the rest. Tears could be seen in the guide’s eyes and her voice was trembling. I could not believe my ears that those insulting words could come from a Ph.D. and professor at one of the most prestigious universities in China. If a highly educated couldn’t show some basic respect for others, one can image how a common person treats another in China. Although the economic development speed in China is neck breaking, the quality of people in general is still lagging far behind. Also, universities professors have become part of the common society rather than above it.

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